Privacy Policy

Last updated: September 2026

Zen Beauty Aesthetics LLC ("Zen Beauty," "we," "us") operates zbmedspa.com and provides aesthetic services in McAllen, Texas. This policy explains what information we collect through our website, texts, and bookings, and how we use it.

Information we collect

• Information you give us: your name, phone number, email, and appointment details when you book, text, call, message us on social media, or fill out a form.
• Booking and payment information: handled by our booking and payment providers under their own privacy policies. We do not store full card numbers on our website.
• Website usage: our site may use cookies and analytics tools (such as Google and Meta pixels) to understand how visitors use the site and to measure advertising. You can control cookies in your browser settings.
• Medical information: intake forms, consents, treatment notes, and photos are collected in our clinical records system, not through this website, and are handled under our clinical privacy practices and Texas medical privacy law.

How we use it

• To schedule, confirm, and remind you about appointments.
• To answer your questions and provide care.
• To send appointment-related texts and, if you opt in, promotional texts or emails.
• To improve our website and services.

Text messaging

We send text messages for appointment confirmations, reminders, and, only with your consent, promotions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to marketing texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing

We share information only with the providers that help us run the business (booking, payments, texting, email, and website services), and only as needed to provide those services. We do not sell your personal information.

Your choices

• Opt out of marketing texts by replying STOP, or of emails by using the unsubscribe link.
• Ask us to update or delete your contact information by texting (956) 341-2199 or emailing info@zbmedspa.com.

Security and children

We use reasonable safeguards to protect your information. Our website is not directed to children under 13, and we do not knowingly collect information from them.

Contact

Zen Beauty Aesthetics LLC, 5400 N Ware Rd, Ste 90, McAllen, TX 78504. (956) 800-7000. info@zbmedspa.com.

We may update this policy from time to time. The date at the top tells you when it last changed.